The Art of Productive Conflict

Having communication skills

to resolve conflict transforms battlegrounds into fertile ground

for your business growth.

In response to COVID-19, all of our programs will be temporarily conducted online.

Please contact us if you have any questions.

colleagues-communication-contemporary-15

AUDIENCE

This training is critical for any business person who works cross-functionally, is involved in meetings with varying seniority or technical levels in an organization, interacts with teams dealing with difficult or challenging issues, or wants to enhance their ability to engage in almost any form of interaction skillfully.

THE PROBLEM -- Inability to engage in difficult communication, maintain a positive mental/emotional state, cultivate balance and respect, defuse hostility and create safety, and motivate positive forward-moving action.

THE SOLUTION -- 5 critical communication areas covered:

1) the structure of your communication, 2) your physical behaviors, 3) how you listen, 4) what you say, 5) how you demonstrate understanding and empathy.

THE GOAL -- For any community to function effectively: they must work out how to reach agreements, handle conflict, hear one another, be clear and efficient in their exchanges, and generally be responsive to others in their spheres of influence.

LEARN MORE

Tony Tilleskjori,
Executive Recruiter
The DeWinter Group

"I attended a communication training given by JDCS in early June 2016, and had an excellent experience. The team is extremely professional and within 15 minutes, they had us up and out of our seats, getting us out of our comfort zones, and practicing our skills. After each practice, we would get immediate feedback and watch ourselves on video. For anyone looking to improve their interpersonal communication skills and improve their presentation skills, I would highly recommend to consider JDCS."

Joanna Carman,
Project Developer
Eden Housing, Inc.

"The delivery of the material made everyone excited, the feedback made everyone comfortable and at the same time challenged, and the team's overall personalities made the whole day fun! The class gives everyone the opportunity to learn new strategies, practice them in a safe space, and go home feeling like they grew their relationships with each other."