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Web Communications

Thu, Dec 03

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Online Class Via Zoom

The single most important skill in business is the ability to communicate clearly and effectively. Web Communications is a powerful and transformative workshop in a small group setting that will help you to improve communication, develop skills to help with negotiation,

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Web Communications
Web Communications

Time & Location

Dec 03, 2020, 11:00 AM – 1:00 PM PST

Online Class Via Zoom

About the event

The single most important skill in business is the ability to communicate clearly and effectively.

The Web Communications program is a powerful and transformative workshop that will help you to improve communication, develop skills to help with negotiation and persuasion, and manage challenging interactions effectively.

 The Problem – Nervousness, lack of executive presence and confidence, not setting context well, too much information, not knowing enough about listeners, ineffective visual support, and overcoming derailing comments or dilution of focus.

 Audience – All employees that work on small or large projects, team members, leaders, and managers.  This program is designed for any business person who wants to differentiate themselves and achieve more consistent results in their formal and informal presentations.

 The Solution: Develop Key Skills

    1) Effective Behaviors

Project confidence, build credibility, address nervousness, and manage distractions through skillful use of eye contact, posture, gestures, movement, voice, pausing and rhythm, etc.

    2) Compelling and Memorable Content

Organize clear, succinct, listener focused messages, designed for impact and persuasiveness.

   3) Listener Adaptability

Adjust content and approach to match various technical levels and demographics.

    4) PowerPoint and Visual Support Strategy

Design and use effective visuals. Relate skillfully to physical elements such as laptops, notes, handouts, and whiteboards.

    5) Interaction & Conflict Management

Maintain attention and engagement. Handle difficult questions. Keep conversations positive and forward-moving.

    6) Delivery in Varied Formats

Apply best practices for seated, informal presentations, demos, technical training, teleconference, web meetings.

Takeaways

  • Behavioral skills - physical communication behaviors that support engagement, credible presence, and elimination of nervousness and distracting idiosyncrasies
  • Listener adaptability - stakeholder analysis and planning, reaching agreement on actionable next steps
  • Content - clarity and organizational structure, succinctness, persuasion, and mental agility tools for extemporaneous speaking

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